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Политика за поверителност


Политика за поверителност

Updated on 29 May 2021 to include the requirements of the General Data Protection Regulation (GDPR)

The privacy statement aims to inform you what personal data we collect on the ARTISTIC website, how we use it and how we take care of this information.

This privacy policy applies to information we collect when:
– register on our sites,
– when you access or use our sites, mobile applications,
– when you talk to our employees or when you interact with us in any other way.

We reserve the right to periodically change this privacy policy by posting an updated version of our site.

In order to use our services, you must accept all terms and conditions of this privacy policy.

This is important to you, and we hope you’ll take a minute or two to read this document.

Your privacy is important to us and we take responsibility for all personal data that you provide or receive to us.

1. What personal data we collect, store and for what purpose.
1.1 For the purposes of e-commerce, we collect and store the following personal data:
Email, Name, Surname, Phone, Delivery addresses (Street, Postal code, City, Country, District), Preferences for the products we offer such as size, color, etc.
1.2 For the companies we work with we collect and store:
Company name, UIC, Company registration address, as well as information about retail outlets.
1.3 We may use the data collected by you to send you news messages, as well as inform you of all promotions, incentives and discounts we offer, unless you choose to opt out of such messages from the unsubscribe link. in our message or from the menu “Your subscriptions” after logging in to the site.
1.4 We may also use information collected about you through cookies and pixel tags to track and analyze your behavior when using our services, as well as all actions related to promotions, incentives and discounts in connection with our services.

2. How we use your personal information.
2.1 We may share the information we collect about you with any member of our corporate group.
2.2 To the extent necessary, we may disclose your information to third parties as courier companies in order to receive your orders.
2.3 In all cases, we will always ensure that your information is processed only in connection with the services and in accordance with this privacy policy and applicable data protection legislation.

3 Data security
3.1 Our commitment is to take care of the security of the information collected about you. We take reasonable steps, including administrative, technical and physical procedures, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.
When you access our sites, all communication on the Internet is protected by Secure Socket Layer (SSL) technology with 128-bit encryption with a high degree of security.
3.2 This high level of security can only be effective if you apply certain security practices yourself, including never sharing your login information with anyone on our sites.
If you believe that your login details have become foreign, you can change your password at any time through our website or through our mobile application, but you must also contact our support team immediately.
3.3 The transfer of information via the Internet is not completely secure. Therefore, we cannot guarantee the security of your information while it is being transferred to us. Any such transfer is at your own risk. Once we receive your information, we apply strict procedures and security structures to prevent unauthorized access.

4 Save the data
4.1 By law, we are required to keep certain records of the information collected about you related to your orders for a period of not less than five (5) years, regardless of whether you have deleted your account on our sites.
5 Right to access your personal data and delete them
5.1 Modify your personal data by following these steps:
5.1.1. Enable cookies so that you can log in to the site with your username and password.
5.1.2. After logging in to the site, click on “Your account”, top right.
5.1.3. To change or delete your delivery addresses, select “Control Panel” »” Manage your addresses “. To change the address, press and delete
5.1.4. To change your account data on our sites, click on “Your account”, top right and select “Control panel” »” Change account information “
5.1.5. Here you can change your data – Name, Username, Password and Email. Please note that you must accept this Privacy Policy before submitting the form
5.1.6. Click the “Submit” button
5.2 You have the right and you can delete your account on our sites at any time by following the following steps or request this by e-mail at shop@artisticbg.com
5.2.1. Enable cookies so that you can log in to the site with your username and password.
5.2.2. After logging in to the site, click on “Your account”, top right.
5.2.3. Select “Your Account” »” Control Panel “» “Change Account Information”

5.2.4. Click the “Delete Account” button and confirm the action.

6 Cookies and pixel tags
6.1 We use cookies and pixel tags on our website.
6.2 Cookies are small files that are temporarily stored on your hard drive and allow our site to recognize your computer the next time you visit the website of our e-shop.
6.3 Pixel tags are thumbnails or other web programming code that may be included on the site and in the emails we send you.